This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).On-site antigen/rapid COVID-19 testing is available for a USD 35 fee reservations are required for on-site testing.Individually-wrapped food options are available for breakfast and through room service.Social distancing measures are in place staff at the property wear personal protective equipment periodic temperature checks are conducted on staff temperature checks are available to guests guests are provided with hand sanitizer cashless payment methods are available for all transactions contactless room service is available.Disinfectant is used to clean the property commonly-touched surfaces are cleaned with disinfectant between stays bed sheets and towels are laundered at a temperature of at least 60☌/140☏.This property advises that enhanced cleaning and guest safety measures are currently in place.No pets and no service animals are allowed at this property.Only registered guests are allowed in the guestrooms.Guests under 18 years old are not permitted at this adults-only property. Secrets Akumal Riviera Maya is an adults-only, all-inclusive resort with a relaxing ambiance that highlights the natural beauty of the surrounding area. Hotels Mexico Quintana Roo Akumal Hotels Secrets Akumal Riviera Maya - Adults Only - All Inclusive, Akumal Secrets Akumal Riviera Maya - Adults Only - All Inclusive 5-star property Carretera Federal 307, km 254 600, Akumal, QROO travelocity Price Guarantee Photos Rooms Reviews Amenities See More Photos 4.A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Reservations are required for golf tee times, massage services, and spa treatments. Safety features at this property include a fire extinguisher, a smoke detector, and a security system.This property uses a grey water recycling system Escape into luxury at the all-inclusive Secrets Akumal, fusing elegant design with elements of nature, and ideally located in the heart of the Riviera Maya.This property accepts credit cards and debit cards cash is not accepted.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.Special requests are subject to availability upon check-in and may incur additional charges special requests cannot be guaranteed.Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.Extra-person charges may apply and vary depending on property policy.Front desk staff will greet guests on arrival. Guests must contact the property in advance for check-in instructions. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
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